Starter Vape Kit contract — for convenience stores

Where defects actually come from

We work with importers who order between a few hundred and a few thousand units at a time, and we treat both ends the same way: a written specification, a sample you approve, and a production run that matches the sample.

Every batch is pulled from running production, not from a display shelf. We check draw resistance, airflow balance, charge behaviour, leak performance after a temperature shift, finish quality and carton integrity, and we keep the pull records against the order number.

Leak complaints almost always trace back to one of three things: an over-torqued centre post, a seal that sat in a hot container, or a fill volume pushed past the design limit. We cap fill volume slightly below maximum for exactly that reason.

Labels, closures and traceability

Artwork approval is a two stage process: a digital proof for text and layout, then a physical dummy for colour and finish. Skipping the dummy is the single most common cause of a reprint.

If you sell into a market that requires child-resistant packaging, say so at quotation stage. Retrofitting a CR closure onto a finished bottle design usually means a new mould and a four week delay.

Price breaks and payment terms

We publish a realistic band of 2.94 to 8.85 per unit for standard configurations at 300 units. Below that band you are buying a lighter specification; above it you are paying for finish, packaging or a smaller run.

Custom printing raises the unit price and lowers the marketing cost. For importers the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.

• Mixed SKU cartons to spread first-order risk
• Private label files archived for future rebrands
• Document pack prepared per destination market
• Named account contact who has handled the product
• Standing reorder schedule with a fixed cut-off
• Batch codes traceable from carton back to production date

Keeping the second shipment identical

Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.

Reorders are the real test of a supplier. If the second shipment does not match the first, the relationship is over regardless of price, so we treat the reorder as the actual deliverable.

Specification summary

We would rather lose an order at quotation stage than explain a mismatch after delivery, which is why the specification conversation comes before the price conversation.

Frequently asked

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